As a leading-expert in digital transformation, remote work, and social networks, his goal is to prepare organizations and their employees to succeed in the rapid transition into the new era of data-intensive and technology-supported work.

Paul has published more than 100 articles on these topics in top research-oriented journals, and numerous managerially-oriented articles based on his original research in magazines such as Harvard Business Review and MIT Sloan Management Review. This work has been covered by media outlets such as the New York Times, the Wall Street Journal, Financial Times, Fortune, and Fast Company. Paul has published four research-focused books on digital transformation (with MIT Press and Oxford University Press) and is getting ready to release his first book for real people: The Digital Mindset: What it Really Takes to Thrive in the Age of Data, Algorithms and AI (with Harvard Business School Press).

Over the past two decades, he has consulted with for-profit and non-profit organizations about how to improve communication between departments, how to use social technologies to enhance internal knowledge sharing, how to structure global product development operations, and how to manage the human aspects of new technology implementation. He is also a regular keynote speaker for corporate trainings and user conferences on these and other topics related to innovation and change.

Paul’s work has been covered by media outlets such as the New York Times, the Wall Street Journal, Financial Times, Fortune, and Fast Company.

Paul has won more than 30 awards for his research and teaching, including multiple outstanding article awards from professional associations such as the Academy of Management, Strategic Management Society, and the National Communication Association. In 2021 he was elected a fellow of the International Communication Association where he also received the Fredric Jablin Award for lifetime contributions to the study of organizational communication. He has also won major awards for his teaching to undergraduate and graduate students for his courses on Digital Transformation, Managing Innovation, and the Future of Work.

Paul has won more than 30 awards for his research and teaching.

At UCSB, he holds the Duca Family Endowed Chair in Technology Management and serves as director of the Ph.D. program in Organization Studies in the College of Engineering. Previously, he served as the founding director of the Master of Technology Management (MTM) program, a professional management program for technical leaders, which he launched in 2014 and ran until 2019.

Before joining UCSB, Paul worked at Northwestern University where he was jointly appointed across the School of Communication, the McCormick School of Engineering, and the Kellogg School of Management. He received his Ph.D. in Management Science and Engineering from Stanford University.