Redesigning Your Organization for AI

Turning New Capabilities into Better Business Performance

Your organization has invested in AI. People are experimenting. Some tasks are getting faster. But how do those gains become better performance across the business? In this keynote, Paul Leonardi shows why realizing AI’s potential requires rethinking the organization around it: how jobs are designed, how teams coordinate, where expertise sits, and how work moves from one person to the next. Drawing on his research inside organizations, he reveals why familiar structures can limit what new technologies make possible—and how leaders can recognize what needs to change. This talk gives executives and transformation leaders a practical way to move beyond scattered experiments toward a more effective AI-enabled organization.

Your audience will learn how to:

  • Identify processes and structures that limit the value of AI
  • Rethink roles, team boundaries, and handoffs as capabilities change
  • Evaluate success through better outcomes, quality, and total effort

Leading with Judgment in an AI World

Who Decides, Who Can Challenge, and Who Is Accountable?

AI can produce a compelling recommendation in seconds. Deciding whether to trust it—and who should act on it—is a leadership challenge. In this keynote, Paul Leonardi explores how AI changes the relationship between expertise, authority, and accountability. Drawing on his research on decision-making and human agency, he shows how confident-looking outputs can discourage scrutiny and how people can become responsible for decisions they lack the power to influence. Through practical explanations of these challenges, Paul helps leaders create conditions in which employees can question recommendations, exercise informed judgment, and take meaningful ownership of outcomes. This is a timely talk for organizations that want to gain the benefits of AI while strengthening the human judgment their business depends on.

Your audience will learn how to:

  • Recognize when apparent certainty exceeds the available evidence
  • Clarify who has the expertise and authority to decide, challenge, and intervene
  • Align accountability with people’s ability to influence outcomes

Building an AI-Ready Workforce

Rethinking Roles, Career Paths, and Culture

AI is changing the work people do faster than organizations are changing how they hire, develop, and reward them. For HR and business leaders, the challenge reaches well beyond training employees to use new tools. Which capabilities will become more important? How will people develop expertise when AI performs tasks that once taught them the job? What will encourage employees to experiment, share what they learn, and adapt? Drawing on his research on technology and organizational change, Paul Leonardi helps leaders connect AI strategy to a practical workforce agenda. He explores how to rethink roles and career paths, preserve opportunities for learning, and build a culture that supports change. This talk equips HR and business leaders to shape the workforce their organization needs while helping their people find a meaningful place in it.

Your audience will learn how to:

  • Translate changing tasks into new role expectations, skill needs, and talent-development priorities
  • Rethink career pathways so employees continue building expertise and judgment
  • Align incentives, communication, and everyday management practices with the culture AI-enabled work requires

The Digital Mindset

Building Your Value in an AI World

As AI changes what people can do, employees need more than encouragement to embrace it. They need to understand what to learn, how their contribution can grow, and where to begin. Drawing on The Digital Mindset, coauthored with Tsedal Neeley, Paul Leonardi offers a practical path through that uncertainty. He explains how people build the understanding, relationships, and learning habits that help them recognize new opportunities in their work. Audiences discover how to ask better questions of data and AI, connect technical possibilities to business needs, and experiment productively without needing to become experts in every new tool. Ideal for company-wide events and technology organizations, this talk gives people concrete ways to adapt their skills and expand their contribution.

Your audience will learn how to:

  • Focus their learning on capabilities that matter for their role
  • Collaborate across technical and business boundaries
  • Turn everyday experimentation into useful skills and better work

Defeating Digital Exhaustion

Reclaiming Focus, Energy, and Productivity

Your people are working hard. They are connected, responsive, and busy. Yet many finish the day exhausted, with too little progress on the work that matters most. In this keynote, Paul Leonardi explains why—and offers practical ways to change it. Drawing on Digital Exhaustion, he reveals how attention switching, the effort of interpreting digital communication, and emotional overload drain our capacity to think and perform. His research-grounded strategies help individuals regain focus while giving leaders ways to reduce the demands created by everyday team practices. For organizations navigating constant communication and accelerating technological change, this talk offers an achievable path to healthier, more effective work.

Your audience will learn how to:

  • Identify the habits and working conditions that drive digital exhaustion
  • Choose communication practices that reduce unnecessary mental effort
  • Protect focus and energy while maintaining effective collaboration

Paul has Delivered Speeches for
Many Leading Companies, Including:

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